Luxrobo Co., Ltd. ("the Company") is committed to safeguarding the freedom and rights of individuals, adhering to the provisions of the Personal Information Protection Act and related laws. The Company processes personal information lawfully and securely, as required by law. In compliance with Article 30 of the Personal Information Protection Act, this Privacy Policy outlines the procedures and standards for handling personal information, enabling individuals to address concerns swiftly and efficiently. This Privacy Policy applies to services operated by the Company unless specific services operate under a separate privacy policy.
The Company processes personal information for the following purposes. Personal information will not be used for purposes other than those specified below. If the purpose of use is changed, necessary measures, such as obtaining separate consent under Article 18 of the Personal Information Protection Act, will be taken.
The Company uses the collected personal information only within the scope notified above and does not disclose the user's personal information externally without prior consent, unless otherwise required by law.
Type of Information | Retention Period | Legal Basis |
---|---|---|
Records related to contracts or withdrawal of offers | 5 years | Act on the Protection of Consumers in Electronic Commerce |
Records of consumer complaints or dispute resolution | 3 years | Act on the Protection of Consumers in Electronic Commerce |
Records related to advertising and promotions | 6 months | Act on the Protection of Consumers in Electronic Commerce |
Website and app visit records | 3 months | Protection of Communications Secrets Act |
The company processes the following personal information items:
Purpose of Collection | Category | Collected Items | Retention and Usage Period |
---|---|---|---|
Member Registration and Management | Required Items | ID (email address), password | Until membership withdrawal or service termination |
Optional Items | Nickname, profile picture | Until membership withdrawal or service termination | |
Service Provision | Required Items | ID (email address), nickname, service access browser information (language settings, browser version, etc.), access IP, cookie information | Until membership withdrawal or service termination |
Product Payment | Optional Items | Payment method information | Until membership withdrawal or service termination |
Product Delivery | Optional Items | Basic delivery address and detailed address, delivery name, recipient name and phone number | Until membership withdrawal or service termination |
Service Quality Improvement | Optional Items | Information related to service usage devices, service access browser information (language settings, browser version, etc.), access IP, cookie information | Until membership withdrawal or service termination |
Marketing | Optional Items | Email address, cookie information | Until membership withdrawal or service termination |