Luxrobo Co., Ltd. ("the Company") is committed to safeguarding the freedom and rights of individuals, adhering to the provisions of the Personal Information Protection Act and related laws. The Company processes personal information lawfully and securely, as required by law. In compliance with Article 30 of the Personal Information Protection Act, this Privacy Policy outlines the procedures and standards for handling personal information, enabling individuals to address concerns swiftly and efficiently. This Privacy Policy applies to services operated by the Company unless specific services operate under a separate privacy policy.

Article 1 (Purpose of Processing Personal Information)

The Company processes personal information for the following purposes. Personal information will not be used for purposes other than those specified below. If the purpose of use is changed, necessary measures, such as obtaining separate consent under Article 18 of the Personal Information Protection Act, will be taken.

  1. Membership Registration and Management
  2. Provision of Goods or Services
  3. Marketing

The Company uses the collected personal information only within the scope notified above and does not disclose the user's personal information externally without prior consent, unless otherwise required by law.

Article 2 (Processing and Retention Period of Personal Information)

  1. The Company processes and retains personal information within the period of retention or use agreed upon by the individual at the time of collection or as stipulated by law.
  2. The Company retains personal information for membership registration and management purposes until the member withdraws from the service. However, in the following circumstances, personal information will be retained until the end of the relevant period:
  3. If the law prescribes specific regulations or requires the Company to retain personal information to comply with legal obligations, the Company will retain the information for the period mandated by law. During this retention period, the Company will use the information solely for the purpose of compliance. The following are key legal retention periods applicable to the Company.
Type of Information Retention Period Legal Basis
Records related to contracts or withdrawal of offers 5 years Act on the Protection of Consumers in Electronic Commerce
Records of consumer complaints or dispute resolution 3 years Act on the Protection of Consumers in Electronic Commerce
Records related to advertising and promotions 6 months Act on the Protection of Consumers in Electronic Commerce
Website and app visit records 3 months Protection of Communications Secrets Act

Article 3 (Items of Personal Information Being Processed)

The company processes the following personal information items:

Purpose of Collection Category Collected Items Retention and Usage Period
Member Registration and Management Required Items ID (email address), password Until membership withdrawal or service termination
Optional Items Nickname, profile picture Until membership withdrawal or service termination
Service Provision Required Items ID (email address), nickname, service access browser information (language settings, browser version, etc.), access IP, cookie information Until membership withdrawal or service termination
Product Payment Optional Items Payment method information Until membership withdrawal or service termination
Product Delivery Optional Items Basic delivery address and detailed address, delivery name, recipient name and phone number Until membership withdrawal or service termination
Service Quality Improvement Optional Items Information related to service usage devices, service access browser information (language settings, browser version, etc.), access IP, cookie information Until membership withdrawal or service termination
Marketing Optional Items Email address, cookie information Until membership withdrawal or service termination

Article 4 (Outsourcing of Personal Information Processing)